Privacy Policy
How Sterling Insurance Services LLC collects, uses, and protects your information.
Last Updated: May 6, 2026
1. Introduction
Sterling Insurance Services LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, agency name, license numbers, and mailing address.
- Business Information: FEIN/Tax ID, entity type, book of business details, and E&O policy information submitted during appointment applications or risk submissions.
- Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically when you use our website.
- Communications: Any messages, inquiries, or correspondence you send us through contact forms or email.
3. How We Use Your Information
We use the information we collect to:
- Process agency appointment applications and risk submissions
- Communicate with you regarding quotes, policies, and services
- Respond to inquiries and provide customer support
- Comply with legal and regulatory obligations
- Improve our website and services
- Send relevant business communications (you may opt out at any time)
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Insurance Carriers: To obtain quotes and place coverage on your behalf.
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Authorities: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain uses of your information
To exercise these rights, contact us at info@sterlinginsurancepartners.com.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: